Vodafone is making a big move by joining forces with Microsoft for ten years. They plan to use new AI and online tech to improve their services and how customers experience them. This partnership, which aligns with the digital future trends observed on platforms like cryptocasinos-au.com, is set to redefine how customers interact with digital services, leveraging the advanced capabilities of AI and IoT. Please keep reading. Please find out how this cool partnership will change how we use online services. It will also change the way we interact with customers.
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Vodafone and Microsoft signed a 10-year deal for AI and digital services in the Cloud
Vodafone and Microsoft are teaming up for a big 10-year project. They’ll collaborate with Microsoft’s AI to improve Vodafone’s services. They’ll also change the way Vodafone keeps its data online.
Vodafone says it will invest US$1.5 billion over the next decade. This investment is in Cloud and customer-focused AI services. Vodafone developed these services with Microsoft as part of the partnership.
Microsoft will also invest in Vodafone’s managed IoT connectivity platform. It is set to become a separate, standalone business by April 2024.
Vodafone and Microsoft plan to use new AI tech to improve customer services. They’ll focus on being fair and safe, following Vodafone’s rules for responsible AI.
Vodafone & Microsoft Unite for AI Breakthroughs, IoT Expansion, Business Boost, and Cloud Evolution!
The two companies announced a big partnership and chose five main things to work on together.
The companies will use Microsoft’s particular AI. It will provide Vodafone customers with quick, easy, and tailored help. They will use their digital helper, TOBi.
Vodafone workers will use Microsoft’s AI tool, Copilot. They will use it to change how they work, get more done, and be better with digital tasks.
Microsoft will invest in Vodafone’s system. It links up to 175 million devices worldwide. In return, Vodafone will offer more Microsoft services. They will include Azure and Teams Phone Mobile. This will help Vodafone become a top business platform in Europe.
Vodafone’s CEO says their teamwork with Microsoft will help their business customers. This is especially true for the smaller ones. It will help them become more digital. It will also make things better for regular customers. She calls this a big step towards a digital future in Europe and Africa.
Microsoft’s CEO, Satya Nadella, says the new AI will create many business opportunities. It will create them everywhere. With Vodafone, they’ll use the latest Cloud and AI tech. This will improve services for many people and companies in Africa and Europe. They’ll also create new products and move faster to using cloud technology.
Vodafone’s transformation strategy: Creating digital experiences for customers
Vodafone’s technology head, Scott Petty, says making digital services for customers is important. He talked about how Vodafone is changing to be a modern phone company.
Scott Petty of Vodafone said they’re planning to help their customers better. This covers their mobile apps and AI chatbots. It also covers their online shopping sites and how they handle calls and stores.
We create fantastic digital experiences for our customers. It helps us sell better and service our customers better. And we see that translating into revenue growth opportunities and cost efficiency.”